Automated Billing Dispute Resolution for AI Agents

The agent watches its inbox for invoice emails, extracts the charge amount, vendor, and date using extractStructured(), then compares against your records. If it finds a match, it flags or disputes automatically.

Yes. When the agent detects a discrepancy, it sends a dispute email directly to the vendor from its own LobsterMail address. You control the dispute logic and email template.

LobsterMail's extraction works on plain text and HTML emails. It pulls structured fields like amounts, dates, and vendor names regardless of how the invoice email is formatted.

That's your logic. The agent extracts the structured data from the email — amount, vendor, date — and you compare it against your database, accounting system, or a spreadsheet. LobsterMail handles the email part.

Yes. LobsterMail supports PDF text extraction. The agent can pull text content from attached PDFs and extract structured data from it.

Yes. The agent has its own inbox and sends from its own address. No risk of a dispute email going out from your personal account. On paid plans, you can use a custom domain like billing@yourcompany.com.

Emails hit the agent's inbox in real time via webhooks or polling. Extraction and processing take milliseconds. The bottleneck is usually your business logic, not the email pipeline.

Yes — that's handled in your code. You define the thresholds, match criteria, and dispute templates. LobsterMail gives you the email data; you decide what to do with it.

The reply lands in the agent's inbox like any other email. You can use waitForEmail() with a threadId filter to catch it and have the agent continue the conversation.

Yes. The agent monitors its inbox continuously. Every time a new invoice arrives, it runs the same extraction and comparison logic. Works for one-off charges and recurring subscriptions alike.

Yes. Use extractStructured() with an array type for line items. The extraction returns whatever fields you define — line items, tax amounts, discount codes, whatever the email contains.

Only if your matching logic has a bug. LobsterMail extracts the data and sends the email — the dispute decision is yours. Add a confidence threshold or require human approval for high-value disputes if you want a safety net.